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Sand Harbor State Park, NV

Job Opportunity: Public Service Manager I, Iowa State Parks

Jan 10, 2022

The Iowa Department of Natural Resources has a vacancy for a supervisory position within the Parks, Forests and Preserves Bureau.  As a member of the Bureau’s management team, this position will supervise program administration staff in the central office and the central shop (8 staff) and provide guidance and direction for them and their program areas. 


Public Service Manager 1

Salary

$62,795.20 - $111,924.80 Annually

Location

Des Moines - 50313 - Polk County, IA

Job Type

Full-time

Agency

542 Iowa Department of Natural Resources

Job Number

22-02006

Closing

1/20/2022 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Sherry Arntzen, 515-346-7036, sherry.arntzen@dnr.iowa.gov

Job Description

Applicants may attach a Resume/Cover Letter to the online application.

The Iowa Department of Natural Resources has a vacancy for a supervisory position within the Parks, Forests and Preserves Bureau.

As a member of the Bureau’s management team, this position will supervise program administration staff in the central office and the central shop (8 staff) and provide guidance and direction for them and their program areas. Handle bureau's administrative code and policy changes. Coordinate and manage concession program including recruitment, compliance and conflict resolution. Assist in development of annual goals and performance measures for bureau that are consistent with the Department's strategic plan. Manage bureau's special event permits and online system. Assist bureau chief/division administrator in implementing and meeting other agency responsibilities as assigned.

Specific Duties include the following:

Ensure that personnel practices, including hiring, firing, promotions, reclassifications, leaves of absence, work schedules and assignments, performance reviews and recognition, training, staff development and exit interviews are conducted in accordance with departmental policies, contractual language and state of Iowa processes and rules. Hear grievances at the first step; resolve work related problems, and administer other personnel related policies and procedures, and approve use of sick leave and vacation. Ensure that Position Description Questionnaires (PDQ) are rewritten as needed to reflect the changing needs of the organization, competencies required and the responsibilities inherent in all positions supervised. Ensure that training is scheduled for employees in accordance with agency and individual needs, and availability of funding.

Provide program staff with guidance and direction on the various programs administered in the central office and monitor submittal of required reports and paperwork in the various programs. Assist Bureau Chief with the development of annual bureau goals and performance measures

Manage the administrative code promulgation procedures for the bureau and coordinate the creation of an annual regulatory plan. This work will include developing notices of intended action, coordinating staff and public review and comment and conducting public hearings and making presentations to the administrative rules review committee
(ARRC).

Coordinate and manage the vender concession program. This work will include determining concession viability, preparation of notices and Requests for Proposals, completing reference and background checks and conducting contract negotiations. Duties also include monitoring DNR contract managers to ensure contract documents such as insurance, surety bonds, cash reports and concession fee payments are collected as required in the concession contract. Manage contract compliance issues which may require action to remedy a breach of contract including contract termination and process concession contract amendments and renewals.

Other duties will include approving/denying public requests for special events on bureau properties, issuing permits and managing the online application system.

Essential Functions
Supervise eight (8) bureau staff.
Coordinate and manage concession program including recruitment, compliance and conflict resolution.
Maintain a broad knowledge base of DNR program policies, operation abilities and regulatory requirements
Communicate effectively both verbally and in writing with constituents, DNR staff, management, personnel and other
state and federal agencies
Manage organization and operational problems and develop timely and economical solutions
Maintain knowledge of the principles, techniques, and trends of public administration
Establish program objectives or performance goals and assess progress toward their achievement
Read and interpret complex federal and state laws, rules and regulations
Travel in and out of state to represent the Department at various PFP meetings and functions

Critical Job Competencies
Accountability, Collaboration, Communication Skills, Critical Thinking, Customer Focus, Integrity, Leadership Skills, High
Productivity, Interpersonal Skills, Problem Solving, Team Player, Self-management, Strategic Planning, Supervisory Skills.

The starting salary for new state (Executive Branch) employees will be at the base of the pay range. Additional salary increases may occur after the first six months, and then annually (if applicable). The State’s total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation.
For more information about DNR Employment Opportunities and position specific notices, please visit the DNR Employment website.

The State of Iowa is an Equal Opportunity Employer.
The DNR seeks to hire individuals who wish to support our mission, which is to conserve and enhance our natural resources in cooperation with individuals and organization, to improve the quality of life in Iowa and ensure a legacy for future generations.

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1) Graduation from an accredited four-year college or university and experience equal to four years of full-time work in program administration, development, management, or operations.
2) Eight years of full-time work experience in program administration, development, management, or operations.
3) All of the following (a and b):

a. Four years of full-time work experience work in program administration, development, management, or operations; and
b. A combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.

4) All of the following (a, b, and c):

a. Two years of full-time work experience work in program administration, development, management, or operations; and
b. A combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work equals one year of full-time experience; and
c. A combination of a total of two years of graduate-level education and full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university course work in a public-service-related area (e.g., public or business administration, social work, law, education, engineering) equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is
also equivalent to one year of full-time experience or education.

5) Current, continuous experience in the state executive branch that includes one year of full-time work as a Public Service Supervisor or comparable specific management-level position.


For additional information, please click on this link to view the job description. (Download PDF reader)

Agency

State of Iowa

Agency

542 Iowa Department of Natural Resources

Address

Wallace State Office Building
502 E 9th St, 4th Floor
Des Moines, Iowa, 50319